Welcome to DrCita.com ("Platform", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not access or use the Services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. By using the Platform, you represent and warrant that you meet these requirements.

2. Services Overview

DrCita.com provides an online platform that facilitates:

• Booking doctor appointments
• Accessing medical consultation information
• Maintaining digital health records
• Communication between patients and healthcare providers

We do not provide medical advice or treatment ourselves. All medical services are provided by registered healthcare professionals.

3. User Responsibilities

You agree to:

• Provide accurate, current, and complete information.
• Maintain the confidentiality of your account credentials.
• Use the Services only for lawful purposes.
• Not impersonate any person or entity.

You are responsible for all activities that occur under your account.

4. Medical Disclaimer

The content on DrCita.com is provided for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any medical concerns.

5. Appointment & Cancellation Policy

You may schedule, reschedule, or cancel appointments through the Platform, subject to each doctor's individual policies.

Late cancellations or no-shows may be subject to charges as determined by the healthcare provider.

6. Payment Terms

Certain Services may require payment. By using paid features, you agree to our pricing, payment, and refund policies as displayed during the checkout process.

7. Privacy

Your use of the Platform is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of your data as described therein.

8. Intellectual Property

All content, trademarks, logos, and service marks displayed on the Platform are the property of DrCita or its licensors and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such third parties.

10. Limitation of Liability

To the maximum extent permitted by law, DrCita shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of data, revenue, or profits, arising from your use of the Services.

11. Indemnification

You agree to indemnify and hold harmless DrCita and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any rights.

12. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Your continued use of the Services after changes constitutes acceptance of the revised Terms.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any violation of these Terms or for any other reason deemed appropriate.

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: Info@drcita.com

Phone: 9959396644

Address: P No.264, Flat No.101, Khanamet Village, Madhapur, Hyderabad Telangana 500081-India